GAHarrison Building Services is a registered limited company in England and Wales under company number 9037604 with the purpose of domestic and commercial improvement and refurbishment, and is refered to as GAHarrison within this document. Our main trading and registered address is 82 Mill Bank, Headcorn, Kent, TN27 9RG
For the purpose of this document, the invoice payer is referred to as “the customer” or “the client”
The Following terms and condition may change without notice to reflect the market condition and trading standards.
GAHarrison offers a free design consultation with no obligation. The design is for indication purposes only and final colours and shapes may not be reflected exactly. Should customer decide to accept the design, the final version of the design will be used to carry out the installation. The design must be confirmed by a survey visit.
In order to assess the required work, GAHarrison will appoint one of its team member to carry a home visit free of charge. It the event that n additional home visit is required once the estimate as been raised (in order to amend the original estimate at the initiative of the client), this will be charged at the rate of £20 per visit.
Design and Survey visit may be carried out together during the same appointment, depending on availability
Estimates will be based on the information gathered during the design consultation, survey consultation and the information provided by the client. Client must ensure that all information provided are accurate otherwise, this may affect the final invoice.
Estimates are detailed and state whether the work is charged per unit or per hour. All furniture are listed, material is listed as a one off fee (for predicted material only).
Estimates are valid for a period a 30 days after which they will have to be reviewed.
It is important that you check your estimate(s) including description and material supplied as information on the estimate(s) will prevail.
All estimates have to be agreed either using the on-line facility or in writing (email/mail). When accepting your estimate we enter into a contract of services for which you have 14 days to cancel.
If you request the work to start before the expiry of 14 days, it is considered that you have agreed to wave your 14 days cancellation rights and any work carried out will be due.
Payment of deposit and start of work is considered to be full acceptance of the estimate and present terms and conditions including any annexes essential and part of this terms and conditions.
Availabilities & Bookings
We will offer a date for your work. Any date offered is indicative only and not a secured booking.
To secure your booking we will request a deposit. When a deposit is paid to us, this mean we guarantee we will not offer the agreed date to anyone else and we will do our best to keep the dates offered (unless major force beyond our control).
GAHarrison may ask for a deposit regardless of the estimate amount. Deposit are of 30% to the estimate total or of the material amount which ever is the greatest. We may reserve the right to offer a more favourable deposit scheme at our own discretion.
Deposit due dates are provided to you by email before your furniture is to be ordered. Please note deposit amount are due before any material is being purchase. It is the customer responsability to ensure deposit are paid on time, delay in receiving deposit would affect your starting date.
Acceptance of the estimate
Client are required to accept any estimates on-line. Dates for work completion can not be secured unless clients have agreed to their estimate.
Cancellation & cooling off period
The law states that you have 14 days to cancel should you wish to change your mind.
In order to cancel, simply fill in the cancellation document attached to your estimate on-line, or ask one via the online contact form and send it back to us via email or mail. If you have paid a deposit, this will be refunded minus any cost we have already incurred on your behalf (this includes but does not limit to material ordered, delivery charges…).
However should you wish to start your work before the cancellation period ends, please fill in the right to cancel waver form attached to your on-line estimate, or ask one via the online contact form.
Cancellation after the cancellation period: Your deposit will not be refundable and we reserve the right to claim any additional costs we have incurred
Completing your work
GAHarrison will agree with you of a date(s) to carry out the work required. GAHarrison will need to have access to the property, electricity and water during work completion. Your presence is recommended but not required. Should you be absent, you will be required to appoint a trusted person of contact for the purpose of getting and leaving the keys to the property safely.
GAHarrison will use covering and dust sheet on and around working area, however due to the nature of work fine dust can spread around. It is recommended that you should keep all rooms shut and that sensitive items should be removed prior to the work being carried out.
Left over material & furniture: Where there are left over material & furniture and it has been supplied by GAHArrison, it will remain the property of GAHarrison. You will only be charged the portion of furniture and material being used for your work and 10% off cuts/wastage where applicable.
Disclaimer: While undertaking refurbishment project it is common to see some issue being raised which are not the fact of GAHarrison and may impact the final invoice. Such issues are related to in our disclaimer which is fully part of our terms and conditions. It is important that you acknowledge this document and accept it as part of this present terms and conditions. To read the content of the disclaimer please click here
Where GAHarrison carries out the disposal of furniture and waste material, these become effectively the property of GAHarrison.
In most circumstances GAHarrison will use the services of HippoBags, this means a waste bag will be place on your property in a suitable place agreed with you in advance. Once the installation is complete GAHarrison will organise the collection of your waste bag, which generally takes place within 5 working days. However this is only an aim and not a guarantee. You should always consider the place where the bag will be positioned and the time it may be there for to avoid any disappointment (example grass below the bag may be damaged)
Work completion and satisfactory work
Should any issue regarding the quality of the work carried out, arise the customer is required to inform GAHarrison immediately. All work is being carefully checked and a hand over is completed with the customer to ensure full satisfaction. Should the work be finished in the absence of the customer, any issues on the quality of the work are to be raised within 7 days.
Without prejudice to the above or labour guarantee, full payment of final invoice is confirmation of full satisfaction of the work quality unless issue have been raised in writing prior to full payment.